How To Eliminate QuickBooks Connection Has Been Lost Error Message?

Small and mid-sized enterprises highly use QuickBooks for accounting, bookkeeping, and other business processes. At times, while using QuickBooks Desktop, you may come across QuickBooks connection has been lost issue. It generally appears when you work on your company file. And thus, you won’t be able to work on your file any longer. Therefore, you need to resolve it at the earliest. This article will discuss the various possible reasons that may bring forth the issue and the methods that you may implement to get rid of it.

When Do You End Up With QuickBooks Network Connection Failure?

When you try to open a company file or while working on one, you may come across a QuickBooks connection has been lost error message. When it takes place, an error message pops-up on your 

screen that says:

“Company file has been lost”

And thus, you have to close the application immediately. It means that you have lost all your unsaved data, and therefore, you need to enter it again.

Why QuickBooks Loses Connection To Company File?

Here, we have mentioned various reasons due to which QuickBooks loses connection to the company file:

1. The folder in which you have stored your company file may doesn’t have sufficient permission.
2. The firewall or the antivirus program in the computer might be interfering with your QB application.
3. It may take place due to a corrupt company file or directory file.

How To Resolve QuickBooks Network Connection Error?

You might encounter a connection has been lost QuickBooks error while working on the QuickBooks Desktop, and thus, you won’t be able to work on that file. However, you may also lose the unsaved data that you have entered. As it doesn’t get saved on its own, and thus you will need to re-enter such data again. To resolve QuickBooks connection has been lost issue, you must perform the below-given resolution methods:

Method 1: Restart your Computer

• Click on the Windows icon in the first place.
• Then, click on the arrow key beside the Shut-down icon.
• Select the Restart option.
• Once the process completes, try accessing your file once again.

Method 2: Using QuickBooks Tools Hub

If the QuickBooks can’t see network drives error persists even after restarting your computer, it might be because of file damage. However, you can resolve it by using the QuickBooks Tools Hub. For that, you may follow the below-mentioned steps:

• At first, you have to close the QuickBooks application.
• Then, download the latest version of the QuickBooks Tools Hub application from Intuit’s official website.
• After that, you must install the application on your computer and agree to the Terms and Conditions whenever prompted.
• Afterward, open the installed program and navigate to the 'Program Problems.'
• At last, click on 'Quick Fix my Program.'

Also Read: QuickBooks Is Unable To Send Your Emails To Outlook [Solved]

Method 3: Using the QuickBooks File Doctor Tool

If you cannot fix your QuickBooks connection has been lost abort error by the above method, then the best you may do is run the QuickBooks File Doctor Tool from the Tools Hub. It will scan and detect any damage that is there in your Company File. It might also suggest you verify and rebuild the Company file. Further, you may follow the below-given steps:

• Go to the File menu in the QuickBooks application.
• Then, navigate to the ‘Utilities’ section.
• From there, you must select the ‘Rebuild data’ option.
• The tool may take a while to repair your file.
• When the repair process completes, go to the ‘Utilities’ section.
• After that, click on the ‘Verify Data’ option and wait till the process completes.
• At last, click on OK.

Method 4: Moving the Company File

If none of the above methods works to resolve the QuickBooks connection has been lost issue, then you may try to move your company file to a different location. For that, you may follow the below-mentioned steps:

• You must create a folder on your preferred drive and name it.
• Then, go to the location where you have saved your company file.
• After that, copy the Company file from this location and paste it to the newly created folder.
• Open the QuickBooks application and simultaneously press the Ctrl + Shift keys.
• Leave the keys when the prompt ‘No Company Window’ pops-up.
• After that, click on the option that says, 'Open or restore an existing company file.'
• Afterward, click on the 'Open a Company File' option and click on Next.
• At last, browse the newly created folder and open the required file.

Need More Help?

We have explained to you the possible reasons that bring forth the QuickBooks Connection has been lost issue and their resolution methods through this article. However, it might help you fix the issue. But, if you are stuck and need expert assistance, then you must get in touch with Asquare Cloud Hosting professionals by placing a call on our Toll-Free Number +1(855)-856-0053.