Why QuickBooks Outlook is Not Responding Error
There are several reasons by which you are encountered with this error. Some are given below, which can provide you an idea of occurring in your QuickBooks Outlook.
- Improper email settings in QuickBooks.
- The incorrect installation procedure of the Quickbook Desktop application.
- Using the unsupportable version of Quickbook in Outlook.
- Outlook doesn’t install properly.
- Corruption in the MAP132.dll file which is an email configuration document.
- When the Outlook utility is running in the background while sending emails via QuickBooks.
- When QuickBooks is hosted on the cloud and the service provider doesn’t install Office as a hosting platform.
These are the reasons which are responsible for QuickBooks is unable to send your emails to Outlook 365. Now, after all these reasons let’s proceed to the methods to resolve the error.
How to Resolve the Error QuickBooks Outlook is Not Responding
Here are the perfect approaches to fix this Outlook is not responding to QuickBooks error.
Method#1: Close all the running Window
Firstly, click right on the Taskbar and select the Start Task Manager.
Then, you can end the running program one by one or by selecting them all at a time by clicking on the End Task button.
Now, restart Outlook and try to send emails via QuickBooks to check the issue is resolved.
If the issue is still there, then proceed to the next method.
Method#2: Check QuickBooks Doesn’t Run as Administrator
Click right on the QuickBooks Desktop icon and select “Properties”.
Now, move your arrow to the Compatibility tab and then uncheck the “Run this Program as Administrator” option.
If unable to uncheck, then go to “Show Settings for All Users” for backing up the option.
After that, click on the Apply and then Ok button to confirm.
In the end, restart your system.
If after restarting the system the issue of Outlook is not responding to QuickBooksis still present, then move to the next method.
Method#3: Change Email Preferences in QuickBooks
Firstly, open your QuickBooks utility and then proceed to the Edit tab.
Now, you have to click on Preferences and then select Send Forms.
After that Go to My Preferences, then select the Send Email Using option.
Here, click OK and go back to the Edit tab for selecting the Preferences again.
Now, select Send Forms and from the Preferences tab choose QuickBooks Email.
Select preferences for Outlook and click the Ok button to confirm.
In the end, Restart your system.
With this method the error of QuickBooks Outlook is Not Responding will be fixed. But, if the error still occurs then opt for the next given method.
Method#4: Edit Email Preferences of Internet Explorer
- Firstly, shut down the QuickBooks utility.
- Now, open Internet Explorer and go to Tools>>Settings>>Internet Options.
- Then, select the Programs and pick Set Programs>>Set your default program.
- Click on the Apply button and confirm by hitting the OK button.
- In the end, close the Interner Explorer and try to send emails via QuickBooks for checking the issue status.
After checking the status and the issue doesn’t resolve then move to another method.
Method#5: Repair Corrupted or Damaged MAP132.dll File
If you followed all the above methods and can’t resolve Outlook not opening or Outlook is not responding to QuickBooks error. Then there must be a problem with the MAP132.dll file. It can be corrupted or damaged and you have to repair it. Follow the steps to repair the corrupted MAP132.dll file to fix QuickBooks Outlook is not responding problem:
Close all the running programs.
After closing, launch Windows File Manager and proceed to C:/Widnows/System32 folder.
- Now, browse for the Fixmapi.exe file and open it.
- This utility will automatically fix the MAP132.dll file.
- Restart your system and open QuickBooks and send an email for checking whether the MAP132.dll file is repaired or not.
Method#6: Make Sure the QuickBooks is not Running in the Compatibility Mode while Using Windows 7 or Vista
Firstly, close all the windows and exit the QuickBooks.
Then, click right on the QuickBooks icon and choose Properties.
After that, hit on the Compatibility tab and check that Run this program in compatibility mode is unmarked.
Click on OK to confirm.
Restart the QuickBooks utility and try to send an email.
The Outlook is not responding to QuickBooks error will be fixed, if not then follow the other method mentioned below.
Method#7: Reinstall QuickBooks with Clean Install Tool
Before starting the method to fix QuickBooks Outlook is not responding, keep the License number and Product key for your Quickbooks current version.
Close all the Programs and Applications.
Open the Task Manager and check all the Quickbooks processes are closed as well.
Now, download and launch the Clean Install Tool fro renaming all the Quickbooks utilities and program files.
Restart your system
After that rename all the folders manually.
Next, uninstall the QuickBooks utility and reboot the system.
Now, download and install the QuickBooks using the installation disk.
Then, to proceed further enter your License number and Product Key.
After the completion of the installation, open and reactivates the Quickbooks.
In the end, try to send an email and examine if Office 365 is processing properly again.
If the error of QuickBooks Outlook is not responding is still there, then move to another method.
Method#8: Modify System Settings
Firstly, launch the QuickBooks Desktop
Then, press the F2 key and then the F3 key to access the Help Window.
Now, go to the File tab and open the QBW.INI file from the list.
After that, the file will open in Notepad, and at the bottom of the text add a new line.
Next, click on the File and Save it.
After saving, close the Notepad.
Now, restart the QuickBooks.
- Launch the Outlook application.
- Then, click on the File tab and choose Office Account>>Avout Outlook button.
- Ensure that you go for the latest release of the build.
- Now, for updating to the latest release, you have to click on the Update options and then choose the Update Now option.
- After that, open Quickbook and try to send your report.
