Here’s How You Can Resolve QuickBooks Black And White Screen Issue

You might often come across various software display issues on both Windows and Mac operating systems. And thus, QuickBooks is also not much far from such issues. There might be times where you would end up with certain errors that are related with the display of your QuickBooks software. One such issue is QuickBooks Black and White Screen. What actually happens is, some of the fields in QuickBooks Desktop start to appear black instead of white. There are multiple symptoms that can take place due to this. From QuickBooks gray screen to missing icons, multiple similar cases are reported. Here, in this blog we have got all your issues covered. Along with that, we have listed all the possible troubleshooting solutions as well that can help you fix it.

Reasons Why QuickBooks Screen Turn Black and White

You might end up with QuickBooks black and white screen issue due to an issue with the QuickBooks program or an issue with your computer system. However, there are several other reasons as well that we have listed below.

• Corrupt or outdated video drivers can affect the compatibility of the application giving you the error.
• Corruption in graphics card or system’s memory can result in black and white screen issue.
• Another reason is damaged registry file, damaged firmware.
• Screen resolution not properly optimized as per the requirements.
• Outdated QuickBooks application also triggers QB black and white screen issue.
• If any update or the application itself failed to install properly, then it can give the error.

Here’s How You Can Resolve QuickBooks Black Screen Error

Below we have listed some of the effective troubleshooting methods  by implementing which you would be able to resolve the QuickBooks black and white screen issue:

Method 1: Run Quick Fix my Program Tool

Follow the below-listed steps to run Quick Fix my Program Tool from QuickBooks Tool Hub.

• Make sure to close all the running applications on your computer.
• To check the version installed on your computer, open the Tools Hub application, go to the Home tab, and then click on About.
• After that, download the latest version that is installed on your computer.
• Open the QuickBooksToolHub.exe file and allow the program to Run.
• Follow the instructions that appear on your screen to install the tool. Then, agree to the ‘Terms and Conditions’ and click on the Finish.
• Then, open the Tool Hub icon and go to the Program Problems section.
• Click on the ‘Quick Fix my program’ option to run the tool.
• Wait while the tool runs to diagnose and resolve the issue. If a file corruption or directory issue was causing the QuickBooks Black and White screen issue, then the tool will fix it automatically.

Method 2: Updating the Video Card Drivers

Make sure to check that your video card drivers are updated, as old drivers may become incompatible with the updated QuickBooks application. To do you, you must proceed with the below-given steps:

• Press the Windows + R keys simultaneously to open the Run command window. There, type “dxdiag” and press the Enter key.
• Click on the Display tab and note down the manufacturer’s name and the display driver model.
• Alternatively, you may also go on to download the latest drivers for your model from the manufacturer’s website.
• Install these drivers on your computer after downloading.
• Restart your computer for the changes to take effect.
• Lastly, open your QuickBooks application to check if the QuickBooks black and white screen issue persists or not.

 Get QB Professionals Help To Fix Black & White Screen Issue!

We hope the troubleshooting methods mentioned in this blog would have helped you fix QuickBooks black and white screen issue without any hassle. However, if you get stuck and need any further assistance, we would suggest you to get in touch with our experts by placing a call on Asquare Cloud Hosting Helpline Number +1(855)-856-0053.