Before buying any software, the sales manager needs to consider several factors to choose the best. Many times, you would wonder what features the provider offers that fits the company needs. But, another factor that people are considering is that: Is cloud-based CRM software better or on-premise?
You will see that many CRM providers offer cloud-based solutions, considering it to be secure, accessible, more comfortable to work with and personalize and easier to integrate with third-party programs and applications. Whereas, the On-premise CRM software satisfies all the business needs, but it comes with higher costs. Here, we will discuss why hosted CRM software on the cloud is better than the on-premise CRM software.
Comparison Between: CRM Hosted On Cloud VS On-Premise Cloud Software
SECURITY: A data breach would be the last thing that any business owner would want to experience. There is a common misconception about Cloud that it is not secure. But, it’s not true at all. With on-premise CRM software, businesses are responsible for their security, which unfortunately enhances the possibility of a data breach. To overcome this, businesses need to hire an experienced IT team that can monitor customer financial data. But, it might prove to be an expensive option for the SMBs, and thus, wouldn’t be considered by many. Cloud-based solutions are advanced; security is not the responsibility of the business owner and is in the hands of the providers of Cloud CRM and are a cheaper option.
MOBILITY: With web-based CRM systems, businesses can access customer data from inside and out of the office with any internet-connected device. While the On-premise CRM is limited to the office, hence, you cannot access the company apart from the office premises. For instance, the sales agents wouldn’t be able to email a contact list to a client in between a meeting because that client would need to have special access to the software. The next big issue that occurs when a company decides to develop its app is the cost. It’s not impossible, but why would you put extra effort when Cloud-based CRM already offers you with powerful mobility features.
EASY IMPLEMENTATION: It is easy to implement the Cloud CRM software, and you may also do the same day you purchase the software. This is a big deal for businesses, as afterwards there would be no need for the managers to come to the office. Thanks to powerful third-party integrations that typically come with CRM software hosted on the cloud, implementation is seamless with older/different systems. On-premise CRM software doesn’t just take money to start up. Time is another important factor that businesses have to consider. It takes considerable planning to set up an on-premise CRM. This can lead to lengthy delays that cut into business hours, and then everyone has to learn the new system, which is never easy.
Need Expert’s Assistance!
The three reasons mentioned in this blog make the whole situation, why Cloud-based CRM is taking over on-premise CRM software a lot more understandable. Large enterprises have the funds and need to build CRM software that considers their specific needs, but this is not a feasible option for SMBs. It is because they lack the time, money, and expertise to build and maintain on-premise CRM software. Call us at +1(855)-856-0053 for instant help.
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